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If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return a stock item from the date you received it. To be eligible for a return, your item must be returned in the original condition that it was received.


Upon receiving your item, we will inspect it and notify you of the status concerning your refund.

If your return is approved, we will initiate a refund to the same credit card used on your order. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If your return is approved and was originally paid using PayPal, refunds will be refunded by check, less Paypal fees.


You will be responsible for all shipping costs when requesting a refund. Shipping costs are non­refundable. If you receive a refund, the cost of the original shipping amount will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

711 North A Street
Fort Smith, AR 72901

Items Not Eligible

Any item that has been custom printed with your event, company or personlized information and/or images is not eligible for a refund.

Sale Items are not eligible for refunds.

Please contact us if you need instructions on how to pack and return any particular item.

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